As many experienced managers know, it is essential to find the right balance between monitoring and trust. This is true whether you are checking on your office workers or keeping track of a remote team. How do you know if your remote team is working efficiently? The new environment has led to new challenges, and the answer lies on finding the right combination of metrics and remote worker monitoring software.

The Importance of Remote Worker Monitoring

What is the best way to determine whether someone is working efficiently? The methods have evolved time, but for centuries, productivity was monitored in an in-person context. Managers could feel confident that employees were being productive because they could see them hard at work.

Remote work changed all this. Simply by removing the employees from the workplace, many managers began to feel adrift. Unable to physically see employees focusing, it has become necessary to devise new ways to measure productivity. It is vital to track the productivity of your remote workers, but doing so requires a new approach to monitoring and metrics.

Remote employee monitoring software is often the answer, but how much monitoring is appropriate? With the help of useful tools like remote employee time tracking software, it becomes possible to track what matters without the downsides of micro-managing.

Key Features of Effective Remote Worker Monitoring Software

The right software can help you track the most important aspects of productivity with your remote teams. You can keep tabs on how long your team spends on each task, the hours they work, and project completion while otherwise respecting the personal privacy of each employee’s home office and workflow style. A good manager knows what to track and how to keep close tabs on the things that matter while showing employees the trust they need to do their best work.

The key features of great remote worker monitoring software include time tracking, activity tracking, project management (tasks and timelines), and well-constructed business reports using the collected data.

Time Tracking

Time tracking allows you to keep track of how long employees focus on each individual task, task list, or project. Time tracking reflects individual task time and the total hours each remote employee is working per week. This data can help you streamline workflows, address bottlenecks, and even take good care of your remote team by spotting overwork in real-time.

Activity Monitoring

Activity monitoring tells you what your remote employees are focusing on. It identifies which programs and websites are open to help you get a clearer view of the tools and time allocation going into each task or project. This also helps you identify lost time, bottlenecks, opportunities for improvement, or workflows that are particularly efficient.

Project Management – Task Completion and Timelines

Projects are made up of many cumulative tasks arranged in a timeline. Your remote worker monitoring software should allow you to build projects, assign tasks, and keep track of how quickly those tasks are building up toward final project completion on a planned schedule or timeline.

Transparent Dashboard Reporting

Any time you are collecting productivity data, you will get the best insights from well-designed business reports. Look for reports and dashboards that automatically generate graphs, alerts, and leaderboards to get a clear view of your team’s individual and overall productivity.

Addressing Privacy Concerns

It is normal for employees to be concerned about the depth of productivity monitoring, and whether it is invading their privacy. Sharing data and reports with your team can show them that your remote worker monitoring software is only collecting project-relevant data and that their privacy is safe.

Best Practices for Remote Worker Monitoring

To lead your remote team effectively, it’s important to implement monitoring using positive best practices. Monitoring should help your team meet shared goals, achieve realistic performance metrics, and build trust by respecting personal privacy.

Setting Metrics

Setting the right metrics is an ideal way to determine the productivity of your remote workers. Here are some of the best metrics to track depending on the purpose and tasks of your remote team.

• Tasks Completed
  • One of the best ways to identify a productive remote person or team is by the tasks they complete. Using Kanban boards and remote project management tools, it becomes possible to watch as employees claim a task and turn in complete tasks as part of the team workflow. Task completion shows that employees are achieving productive goals without needing to track their every keystroke.
  • This method works best if daily productivity can be measured in the completion of multiple tasks each day. You can assess how much time each task would typically take and determine if an employee is moving at the expected pace as they complete one task after another.
• Time Spent on Each Task
  • If you want to judge how fast an employee is working, you can measure one task at a time. Consider each task’s internal steps and the amount of time that is reasonable to complete the task based on previous metrics. Then, measure whether employees are completing tasks faster or slower than the same tasks or similar have been completed in the past.
  • The time spent on each task can be used to determine the total productivity rate, especially if employees take their daily breaks in a timely manner. Time tracker software can make it easy for employees to clock not only their shift times but also specific tasks from start to finish.
• Achieving Deadlines
  • Some workflows do not lend to individual task tracking as easily, but instead rely on longer work sessions and deadlines. Give your team deadlines and track their time to see how progress relates to completion. If your remote workers are achieving their deadlines with good quality work, then you can devise that they are being productive in the time between setting and completing those deadline-framed tasks.
• Collaboration Progress
  • For productivity that is measured in teamwork, remote working makes it easier to track productivity as a team. Time tracking and task completion can both tell you how effectively a remote team is working together.
  • Managers often have the ability to track the conversations and collaborative steps taken by remote team members, monitoring who is the most engaged, who turns in the most work sections, and how quickly the team is producing or generating ideas together.
• Sales Commissions
  • If your remote team is in sales, you can measure their productivity based on the number of daily contacts or their total commission earned through facilitated sales. You can measure productivity by the total number of sales that a remote worker achieves or by the total value of their sales which gives greater weight to high-value or large-quantity sales.

Respecting Privacy and Avoiding Micro-management

The one thing that was quickly learned after the remote work migration is that micro-management doesn’t work. Managers used to keep their thumb on the pulse of the office created spectacularly negative examples for how to judge remote work productivity by insisting that at-home employees always be visible and/or demonstrably active.

Mouse trackers, key loggers, and endless video meetings were all tried, and all failed with prejudice. Micro-management methods remove the benefits of remote work, like improved focus, self-managed work environments, and better time usage. Fortunately, there are a lot of productivity tracking methods that do work to monitor remote employee productivity, including time tracking, activity monitoring, and dashboard reporting.

Balancing Monitoring and Trust-Building

The key to building a strong team and keeping close tabs on productivity is trust-building. Clarify exactly what data is being tracked and help your team understand that only task-related details are included. Activity monitoring, time tracking, and other techniques are used to ensure effective teamwork, help team members meet their professional goals, and set realistic deadlines. 

Maintaining transparency and respecting employee privacy is paramount. Tools that support both monitoring and trust-building allow the team to see their own stats and even strive to beat their “high scores” while also seeing that personal data is not being collected.

How to Track Remote Employee Time Effectively

Accurate time tracking is very important when leading remote workers. Remote worker can lead to incredible productivity or lost focus depending on everyone’s home environment and personal workflow. Remote workers are more likely to work outside of traditional hours but may also be called away in the middle of the workday. By tracking time instead of time-clock hours, you can get a realistic view of both your workers’ total hours and productivity compared to the time they spend on each project.

Using these strategies, you can effectively track remote employee time to gain valuable insights and lead your team to greater success.

Assign Tasks and Deadlines

Time tracking is not just raw data. You will get the best data when you pair tasks, projects, and deadlines with your time tracking data. Start by building a structure of assigned tasks and deadlines. Break projects up into individual tasks and break long deadlines into shorter checkpoints and milestones. This will give you a detailed view of how time spent on a project translates to progress and how much time each individual aspect or phase of a project can be completed by your team.

Track Time on Individual Tasks

Use remote worker monitoring software to allow your team to clock time on specific tasks. For example, there is a big difference between graphic design and data entry, even if employees complete both tasks at some point during their day. Tracking time for individual tasks allows you to see which tasks your employees do the most efficiently and how they build their daily workflows. You can identify those who are extremely efficient at one task or slow at another task, learning the productivity strengths and weaknesses of your team. 

By building individual task data into a timeline, you may also identify what times of day tasks are completed more efficiently, differences between remote employee workflows, and identify optimization opportunities.

Measure Individual and Team Productivity

Measure productivity for each individual remote employee and their productivity as a team. Remote employees are self-directed, and their personal productivity can be influenced by their unique personal talents, focus levels, and home office environments. At the same time, remote teamwork has never been easier with the collaboration software available, and you may notice an increase or decrease in productivity when your team works together.

Don’t Focus on Breaks and Decompress Time

One of the tricks you learn when managing a remote team is to focus less on breaks and decompress time (idle time) and focus more on the total tracked time. By not focusing on breaks, you can respect remote employees’ privacy if they are hitting deadlines and completing tasks in a reasonable amount of time.

Consider Off-Hours Time

Lastly, remote worker monitoring software and time tracking allows you to properly track remote work that happens outside office hours. Remote workers are more likely to be night owls, early risers, or split their workday, and all their working time should be tracked in terms of both compensation and productivity.

Why Time Tracker by eBillity is the Perfect Solution

When you are looking for the ideal remote worker monitoring software to help lead your team, explore Time Tracker by eBillity. We have designed Time Tracker with the needs of modern remote team management in mind. The feature set and navigation flow make it easy for remote teams to track productivity, credit every working hour, and gain valuable insights without invading the privacy of your talented remote employees.

Time Tracker by eBillity offers:

• Comprehensive Monitoring
  • Track projects, timelines, and activities, and time spent on individual tasks for a full scope view of your remote team’s productivity.
• Ease of Use
  • Time Tracker is simple and easy to use for both your remote employees and team leaders.
• Cost-Effective
  • With an efficient seat/month billing structure, you can easily scale Time Tracker’s affordable pricing to meet your business needs.
• Advanced Reporting
  • Transform the data collected into insightful dashboards and useful business reports including expense reports, cashflow management, and more.
• Transparent Monitoring
  • Provide your employees with the transparency they need to feel confident and safe using your remote worker monitoring software.
• Integrations
  • Time Tracker is designed to integrate with dozens of popular industry software builds to smoothly become part of your solutions stack.

Conclusion

Remote team productivity and leadership rely on the right software that brings everyone together. It is essential to find the right tools to maintain a balanced approach between keeping track of your team, empowering their productivity, and respecting their personal privacy. Consider your unique business and team needs when selecting remote worker monitoring software. To try a free trial of Time Tracker by eBillity today.

The post Remote Worker Monitoring: How To Effectively Track Productivity appeared first on eBillity.

Here are 3 reasons time tracking software for small business is a must:

• You need to know who (and what) is working to increase productivity
• Efficient communication is crucial for any business. You need to be able to see when and how your employees are working so you know they’re helping you meet your goals. 
• A time clock app for small business makes that simple. With Time Tracker, employees can:
• Clock in and out from any mobile device, tablet or laptop.
• Take breaks without worrying they’ll appear unresponsive.
• See how many hours they’ve clocked for a specific period.
• View upcoming schedules and suggest changes.
• Ensure they’re being paid in a timely manner.

Increase Productivity with Time Tracking Software

Using time tracking software for small business can significantly enhance productivity in your business. Here are several ways to leverage time tracking for optimal results:

• Identify Time-Wasting Activities: Track where time is being spent to identify and eliminate inefficiencies. This helps in recognizing tasks or processes that may need streamlining or delegating.
• Set Clear Goals and Benchmarks: Use time tracking data to set realistic goals and benchmarks for different tasks or projects. This ensures that work is aligned with business objectives and deadlines.
• Optimize Resource Allocation: Analyze time logs to understand how different team members are utilizing their time. This can help in redistributing workloads and assigning tasks to those who are best suited for them, improving overall efficiency.
• Improve Billing Accuracy: For service-based businesses, accurate time tracking helps in generating precise invoices based on the actual time spent on client work, leading to better financial management and client trust.
• Facilitate Better Planning: Historical time tracking data provides insights into how long tasks typically take, which can inform more accurate planning and forecasting for future projects.
• Encourage Accountability: When employees know their time is being tracked, they are often more mindful of how they spend their time, leading to increased focus and productivity.
• Monitor and Reduce Overtime: Time tracking helps in identifying patterns of excessive overtime, which can be addressed to prevent burnout.
• Streamline Processes: Time tracking can highlight redundancies or bottlenecks in workflows. Addressing these can lead to more efficient processes and reduced operational costs.

Implementing time tracking software for small business with these strategies in mind can lead to significant improvements in productivity and overall business efficiency. Your employees get an increased sense of control, and you get a way to track hours, avoid unnecessary overtime and approve payments swiftly. 

Use Data to Make Informed Business Decisions

When it comes to time tracking software for small business, look for a company that collects and delivers your data back to you in ways you can use. 

Mobile time tracking with Time Tracker allows you to see:

• How much revenue an employee is bringing in versus how much they’re costing (realization reports)
• Whether you’re charging enough and preventing scope creep (profitability reports)
• If you’re paying too much hourly when you should be hiring someone full-time (labor cost report)

Having all those metrics ready simplifies and streamlines your job, and it gives you data you can use when it comes to staffing, budgets and more. Anyone can give you a punch clock; Time Tracker can help you turn the data collected into action. 

Affordable Time Tracking Software for Small Business

A few years ago, purchasing a time clock app for small businesses was a costly idea. There still are a lot of companies that charge a premium for time tracking software for small businesses. The good news is that there are solutions like Time Tracker to give you the tools you need without blowing your budget. 

Our pricing relies on a base monthly fee and a per-user price. Because rate is based on number of users, you’re at an advantage when purchasing time tracking for small business. For example, a Time Tracker account for a business of 5 people would look like this: $20 a month base fee + ($12 x 5 users) = $80/month. If you want to maximize your savings further, pay your annual bill when you activate your service and get a 20% discount.

Try Time Tracker’s time tracking software for small businesses

Finding the right time clock app for small business feels like a big decision, but it doesn’t have to be overwhelming. Try Time Tracker today with a free 14-day trial – perfect for small businesses looking to streamline operations! 

The post Top 3 Reasons Time Tracking Software is Essential for Small Businesses appeared first on eBillity.

• What are the best mobile apps for staffing agencies?
• Do you need a real-time GPS tracker? Can you afford one?
• Can you implement time tracking for temp agencies without interfering with productivity?

Today we break down what you need in your staffing agency time tracking software.

Feature #1: Efficient Billing and Invoicing

Time tracking for staffing agencies must be efficient to be worth your while. You need a system that allows employees to log hours from anywhere, anytime, and to quickly attach hours to a project or client as they go. Otherwise, invoicing for staffing agencies becomes needlessly complex. 

Look for staffing agency time tracking software that: 

• Allows temp workers to log time without time or date restrictions, which is key for remote and flexible workforces
• Associates time and costs to the employer, project or task each temp is working on 
• Sends automatic time-entry reminders to ensure every temp submits entries on time
• Generates invoices in seconds to streamline invoicing for staffing companies
• Allows managers to review, email and reconcile invoices from any device

With Time Tracker — an app that does all five — your temp agency can save up to 30+ hours a month in administration. 

Feature #2: Integration with Payroll and Accounting Software

It is important that the Time Tracker app also seamlessly integrates with payroll software to:

• Ensure employees are compensated accurately for their time, boosting morale and trust
• Helps in analyzing productivity trends and identifying opportunities for improvement

Integrating your time tracking app with your accounting software can also significantly enhance your staffing agencies efficiency, accuracy, and financial management, ultimately contributing to your agencies success.

Integrating your time tracking app with your accounting software offers numerous benefits including:

• Automated Data Sync: Eliminates the need for manual data entry, reducing errors and saving time. Ensures that time tracking data is automatically updated in your accounting software.

• Improved Accuracy: Minimizes the risk of discrepancies between tracked hours and billed hours. Provides precise data for payroll, client billing, and financial reporting.

• Enhanced Reporting: Facilitates comprehensive and real-time reporting by combining time tracking and financial data. Helps in generating detailed reports on project costs, employee productivity, and overall financial health.

• Cost Control: Enables better monitoring of labor costs and overheads. Helps in identifying areas where time and resources can be optimized to reduce expenses.

• Compliance and Audits: Maintains accurate and comprehensive records that are essential for compliance with labor laws and audits. Simplifies the audit process by providing a clear and integrated trail of time and financial data.

• Scalability: Supports business growth by providing scalable solutions that can handle increasing volumes of data and transactions. Facilitates seamless integration as your business expands and your needs evolve.

Feature #3: Performance & Profit Tracking

As a temp agency, it’s crucial to track time and expenses properly so you can determine which employees, projects and clients are making you money. 

Many managers think time tracking for staffing agencies is a separate issue, but it’s not. The right agency time tracking software will give you the metrics you need to improve your budget, job costing and bottom line. 

Look for staffing agency time tracking software that: 

• Runs productivity reports by employee, project and activity
• Identifies which parts of a project are taking the most time so you can cost properly
• Gives you up-to-the-minute information on time and costs so you can accurately bid your next project
• Easily identifies your most productive temp workers so you can hire them in the future
• Generates customer reports to show you which customers are making (or costing!) you money

Time Tracker was created with all these goals in mind. If your temp agency implements even a few of these features, you can increase profitability by up to 20%. 

Feature #4: Real-time GPS Tracker

Do I need a time clock app with GPS? It’s an important question when it comes to mobile apps for staffing agencies. Luckily, it’s one that’s also easily answered.

A GPS time tracker is non-negotiable for any staffing agency that has:

• Field workers (utilities, repair, construction, security, contractors, etc.)
• Multiple locations or worksites (whether they’re across the city or the country)
• Different pay rates by job, project or skill (corporately funded projects versus publicly funded)

That said, a GPS time tracker is beneficial in any industry these days, especially with the rise of remote work. Have you ever wondered if a certain temp employee is working the hours they say they are? How about if your contractor is taking the best route from one jobsite to another? A real-time GPS tracker will give you the data you need to get answers. 

Look for a GPS time tracker that allows you to: 

• See which temp employees are on the clock, on a break or clocked out 
• Check temp employee activity and locations within a specific time frame
• Generate maps for employee locations to verify routes and safeguard against time theft
• Send the nearest temp to the next job without having to contact every employee
• Lessen the potential for payroll disputes by automatically logging time entries

Time Tracker does all the above — at no extra cost to your staffing agency. Our GPS temp agency features are available to every Time Tracker user — no exclusions, no exceptions. 

Feature 5: Scheduling

As a staffing agency scheduling can be complex and time consuming, but it doesn’t have to be if your time tracking app also has online scheduling that includes:

• Tools to manage shift schedules, assign shifts, and handle shift swaps efficiently.
• Functionality to request, approve, and track time-off requests, including vacation, sick leave, and other absences.

Time Tracker includes robust scheduling features and will allow you to schedule your staff in minutes!

Additional Time Tracking Features

Staffing agencies typically require specific features in a time tracking app to ensure smooth operations and efficient management of their workforce. Here are some additional features that are beneficial:

• User-Friendly Interface: The app should be easy to navigate for both employees and managers, minimizing the learning curve and increasing adoption rates.
• Mobile Accessibility: With employees often working remotely or on the go, a mobile-friendly or dedicated mobile app is essential for tracking time from anywhere.
• Compliance Management: Features to help ensure compliance with labor laws and regulations, including automatic calculation of overtime and break periods.
• Automated Reminders and Notifications: Alerts for employees to clock in and out, reminders for upcoming shifts, and notifications for approval of timesheets and time-off requests.
• Biometric Verification: Use of biometric data (e.g., facial recognition) to prevent buddy punching and ensure accurate time tracking.
• Audit Trail: A comprehensive audit trail to track changes made to timesheets and who made them, ensuring transparency and accountability.
• Employee Self-Service Portal: Allowing employees to view their timesheets, schedules, and time-off balances, reducing administrative workload.

Ready to see how time tracking for staffing agencies work?

Get started today with a free, 14-day Time Tracker trial. Time Tracker features will help your staffing agency manage your workforce more effectively, ensure compliance with regulations, and improve overall productivity.

The post Features Staffing Agencies Need in a Time Tracking App appeared first on eBillity.

Why tracking time is important when managing multiple projects

Time tracking is essential to any business operation. When juggling multiple projects, however, it’s particularly important to ensure that you’re keeping up with the time spent on each one. Not only does that put you in a better position to bill those hours to the right project, but time tracking also allows you to keep up with how long it really takes to accomplish those projects, enhance productivity, and provide more transparency to your clients. 

19 strategies for managing multiple projects

Do you have multiple projects on your plate? Prepare to manage them more effectively with these tips. 

1. Prioritize projects

Start out with a clear idea of what projects are most important and when those deadlines are. You have a limited number of resources to assign to each project, from employee hours to company-provided machines and more. Effectively prioritizing projects allows you to allocate those resources as effectively as possible.

Keep in mind that project prioritization isn’t a one-and-done task. You may need to continuously check in on your projects as deadlines and client needs change. 

2. Use project management tools

Effective project management tools can make a huge difference in your ability to juggle all the projects on your plate. Look for tools that will help you set up timelines, establish workflows, and maintain communication across the project. Furthermore, make sure you’re using a time tracking tool that will allow you to track not only your time, but also other employees’ time spent on those projects.

3. Delegate tasks

As a project manager, you know you can’t do it all on your own! There are many employees involved in the successful completion of any project, and it’s your job to make sure that the right ones are assigned to each stage. Make sure that you also delegate other tasks when needed, whether that’s sharing information with clients, checking in on deadlines, or ensuring that the project runs smoothly. 

4. Set clear goals and objectives

Make sure there are clear goals and objectives in place for each project. Lay out those goals for each member of the team. That may include setting deadlines along the way as well as making sure that ultimate goals are met. 

5. Regularly review progress

Don’t simply throw projects out there and assume that they’ll run on their own! When you’re juggling multiple projects, it can be tempting to assume that other employees will take care of their responsibilities with or without your input. However, if you aren’t keeping up with progress, projects can quickly fall by the wayside–especially if communication is unclear or there’s a barrier that you don’t know about. Check in with employees regularly to see how the project is going, whether everything is on track, and if there are any questions you can answer or problems you can help overcome. If needed, set reminders that will cue you to check in.

6. Establish clear communication channels

It’s important to put communication protocols in place that make it as easy as possible for employees, clients, contractors, and anyone else involved in a project to get the information they need. Ideally, you don’t want that information to flow through you alone–especially when you’ve got a stack of projects on your plate. Instead, establish communication channels that make it easy for everyone involved in the project to keep up with what’s happening next. 

7. Manage resources effectively

There are a lot of resources that go into any project for your company, from hours spent on the project to the physical resources needed to complete it. Effective resource management includes:

• Knowing how long it will take to complete the project (including the number of hours each department or employee will likely need to put in)
• What physical resources are needed to complete the project
• How much of those resources the project will require
• How long the project will tie up resources that may be needed in other places
• What funds are necessary to complete the project

You may need to prioritize the use of some resources, whether that’s employee time or specific company equipment.

8. Create detailed project plans

A detailed project plan can clearly lay out what is needed for each project. It should include:

• The goals and objectives set up for that project
• What resources are needed for the project
• Who will be working on the project
• A project timeline, including all hard and soft deadlines

The more detailed your project plan is, the easier it is to keep up with the project’s overall progress, including whether it is on track to be completed on time. 

9. Use templates

Effective templates can go a long way toward streamlining your everyday work responsibilities. For example, if your company regularly completes similar projects, using a template can make it easier to create your project plan. Templates can also improve check-ins or make it easier to communicate with teammates, clients, and vendors. 

10. Balance workloads

Strive to balance employee workloads (and your own) whenever possible. In many industries, busy seasons are balanced by seasons when fewer projects need to be completed. Balance, however, also means that employees are taking on reasonable workloads regardless of the season, and that one employee isn’t ending up with significantly more work than the others. Keep in mind that even high-performing team members can only handle so many projects at a time before they burn out. 

11. Identify and mitigate risks

As a project manager, you should have a solid idea of what potential risks each project should mean and what you need to do to mitigate them. That may include:

• Security threats
• Financial risks
• Performance risks
• Reputation risks

While you can’t always imagine and eliminate every risk, taking the steps to think through those risks ahead of time can go a long way toward protecting the business. Strive to build those protections into your business interactions and project plans.

12. Maintain flexibility

When you’re juggling multiple projects, flexibility is key! You never know when a client is going to fail to get back to you, pushing out your timeline–or an employee is going to get sick unexpectedly, leaving you without the person you need to take care of essential tasks. Try to build flexibility into your project plans. If you’re overutilizing your resources, not only do you increase the risk of burnout, but you may also increase the odds that you won’t have the tools or resources you really need to complete a project. Try to build in contingency plans and be prepared to adapt as necessary.

13. Use Gantt charts and kanban boards

Gannt charts and Kanban boards are visual project management tools that make it easier to keep track of your overall goals and timelines. Since they make it easier to visualize information, they can help ensure that everyone is on the same page and give you a better idea of overall resource utilization. Visual project management tools can also let you see at a glance how things are going, which can make it easier for you adapt as needed. 

14. Align projects with business goals

Individual projects should always remain in alignment with overall business goals. If a project doesn’t fit the company’s vision and stated goals, chances are, it’s not the right project for the company. As you decide which projects to focus on–and which ones are worth devoting resources to–focus on the ones that are in line with your overall business objectives. 

15. Develop a system for tracking multiple projects

As your project workload increases, you need to make sure you have a system in place that will allow you to effectively track their projects. Utilizing project management tools is key, as is making sure that you allow time for each project on your list. Strive to create a system that works for you: one that fits your needs and focuses on the areas that are most important to your responsibilities. Ideally, your workload will grow with time, so you can adapt your system and test it out. 

16. Maintain regular feedback loops

Feedback on your projects is critical to improving future projects. Here’s how it works: First, employees issue feedback about the project they’re currently working on. That feedback doesn’t fall into the void. Rather, you listen and use that feedback to create changes for your next project. However, you don’t make those changes in isolation and hope for the best! Instead, you make changes and ask other team members how they feel those changes are working. Then, you’re able to make future changes to better improve project workflow.

The same is true of any changes that employees may need to make to streamline processes, improve customer satisfaction, or create better output. Provide feedback to employees. Then, when possible, check in with them and let them know how those changes are going.

Keep in mind that feedback doesn’t just have to be given at the end of a project. Ideally, you should be checking in with team members regularly and making changes as needed throughout the project lifecycle. However, instituting check-ins at the end of the project is a great way to improve feedback and create an opportunity for those discussions.

17. Time management techniques

Time management is a serious issue for many employees, including project managers–and unfortunately, the time management strategies that work for one person are not necessarily the same strategies that will work for another. Starting with time tracking is a great way to ensure that you’re keeping up with your daily responsibilities and to see how much time you’re actually spending on each project, as well as how much time you may be spending off-task. You may also want to try:

• Setting priorities and blocking out your time accordingly with a time blocking measure
• Setting your schedule ahead of time using your time tracking tool
• Using the Pomodoro technique to help you stay focused on important tasks
• Turning off notifications to avoid interruption

Find the time management solution that best fits your needs and stick with it to see productivity soar.

18. Centralize information

Make sure information is available when and where team members need it. If they have to come through you to get access to vital information, it creates a bottleneck that can interfere with employee productivity–and slow down progress on your projects. On the other hand, when team members can easily access the information, they need on their own, they can keep forging ahead, even when you’re out of the office, busy on another project, or unavailable. 

19. Train your team

Training the team effectively will go a long way toward ensuring that they have the tools and resources they need to successfully complete projects, regardless of whether you’re looking over their shoulders. Make sure they have received effective training, not only in how to do their jobs, but in how to use the tools they have at their disposal. Effective project management may also involve regularly scheduling refresher courses or making sure that team members know how to use any new tools you’re implementing. 

Ready to improve your project management? Start with our time and billing software Time Tracker!

If you’re looking for more effective ways to manage your time, keep up with your work, and juggle multiple projects, try Time Tracker for 14-days for free.

The post Managing Multiple Projects: Essential Strategies for Project Managers appeared first on eBillity.

To optimize productivity and ensure your workforce achieves their full potential, it is important to understand and manage idle time throughout your company. That involves a clear view of how your employees are spending their time and where idle time might be lurking unproductively in the shadows.

What Is Idle Time?

Idle time is time that an employee is not working because something has stopped them. Often, idle time occurs when employees must wait for something they need to resume working. Broken equipment, late shipments, or overscheduling are all common causes of idle time in which your workforce is present but underutilized.

Idle time is productive time that is lost to inefficiency. The key element of idle time is that it could be resolved or prevented by improved strategy. Understanding the source of the idle time can empower a company to minimize lost time and boost productivity.

Idle Time vs Downtime

There is an important distinction between idle time and downtime. Downtime is typically planned time when the resources to work will be unavailable. This includes scheduled maintenance, training days, and other predicted interruptions in workforce productivity. Downtime may also refer to unplanned outages like power or internet where the company is not in control of whether the employees are able to work.

In contrast, idle time is lost time that is within the company’s control. Broken equipment can be fixed, shifts can be rescheduled, and projects better planned to ensure all on-duty employees are achieving their optimal capabilities.

Tracking Idle Time

Tracking idle time is the key to resolving it. Most companies are not aware of where idle time is occurring in the workforce. This is because it usually requires detailed task management and time tracking to identify where time is being lost. This is especially true because employees often seek ways to keep busy, even if their tasks are not directly useful or productive. 

Tracking idle time allows companies to identify the missing resources or mismanagement that has resulted in underutilized employee time.

Common Causes of Idle Time

Idle time is caused by anything that interrupts an employee’s productivity and causes them to wait. However, not all idle time is due to breakages or mistakes. There are two types of idle time which represent the many possible causes in your workforce: planned idle time and unplanned idle time.

Planned vs. Unplanned Idle Time

Planned idle time is a natural point in the workflow where an employee may find themselves waiting. The company is aware of it, and they have worked it into the schedule. Unplanned idle time involves breakages, interruptions, or inefficient planning that results in an employee waiting when it is not in the schedule.

Causes of Planned Idle Time

• Shift changes
• Setup or teardown
• Machine cooldown mid-shift
• Scheduled employee breaks
• Waiting for vendor shipment arrival

Causes of Unplanned Idle Time

• Broken or missing equipment
• Unscheduled maintenance
• Not enough equipment available
• Too many people / not enough work
• Untrained employees
• Delayed delivery of supplies or materials
• Approval delays
• Quiet quitting

Idle Time in Various Work Environments

Idle time has a different meaning and impact based on your business and work environment.  Each industry faces different challenges related to idle time risks and possible solutions.

Manufacturing

• Maintenance
• Broken machinery
• Supply chain issues

Idle time is a common challenge in manufacturing due to the reliance on materials and working machinery to achieve optimal workforce efficiency. Maintenance and broken machinery regularly cause both planned and unplanned idle time. Unplanned idle time may also result from supply chain delays while downtime may come from unplanned power outages and natural disasters.

Office Environments

• Software failures
• Malfunctioning computers
• Approval delays

In an office environment, idle time is related to desk work and computer usage. Employees rely on the ability to access their workstation and company software to do their jobs. Any problems with computers, equipment, or software can cause unplanned idle time. Approval delays are also an inherent problem in office environments that can be fixed with better planning and time management.

Logistics Operations

• Supply chain issues
• Carrier delays
• Equipment failures

In the logistics industry, efficiency relies on the supply chain in both directions. Employees not only need their own equipment, but they also need deliveries and pick-ups to happen on time or unplanned idle time is the result.

Service Trades

• Parts delivery delays
• Bad weather
• Subcontractor delays

In the trades, idle time is often caused by delays outside the team but could be solved with better planning. Waiting on parts deliveries or subcontractors is a common source of unplanned idle time, while bad weather can delay a project for days.

Should You Track Idle Time?

Tracking idle time offers several advantages for your company and your teams. Idle time is often a failure to plan for possible delays caused either by predictable setbacks or a systemic problem that causes delays without consideration. The first step to restoring your workforce to their full potential is to identify where idle time has occurred.

The rewards of idle time tracking include greater productivity, resources allocation, and employee accountability. By identifying the root cause of idle time, it is possible to make plans that prevent delays and allow each team member to achieve their full capabilities each day.

1. Improved Productivity

Tracking idle time is essential to spot and highlight inefficiencies in your workflow. Idle time may indicate opportunities to improve scheduling, provide better training, or secure more equipment for your workforce. When employees are idle, they are losing productivity. However, most employees do not choose idleness, it is the effect of inefficient planning and avoidable delays.

Idle time can be used as a red flag where productivity can be restored if the cause of the idleness is resolved.

2. Better Resource Allocation

Idle time can help you achieve better resource management. In manufacturing, idle time can highlight the need for preventative maintenance on the machinery. In the office, idle time caused by software may indicate the need for updates, or stack repairs. Idle time can help you balance the distribution of work and supplies or address broken equipment that had previously gone unrepaired.

In this way, idle time tracking provides data-driven decision-making for resource management.

3. Enhanced Employee Accountability

With idle time tracking, you can also reintroduce the responsibility of employees to efficiently use their time. Employees adapt to their work environment. If idle time had become normal, employees will be able to become more accountable for their work when they have all the resources and opportunities they need to exercise their skills on the job without interruption.

Tracking idle time allows you to create a culture of accountability and performance where employees are proud of the work they accomplish each day.

How To Track Idle Time

There are several ways to detect idle time so that you can resolve it. You can track equipment utilization, the achievement of productivity goals, and the total amount of hours worked by each member of your team. Equipment that is stopped is often a sign of idle time, whether it is unused or being maintained. A low productivity workday may also indicate idle time and there may be a cause that can be found.

Automated Time Tracking Tools

The best place to start in tracking idle time is time tracking tools. Software to track time makes it possible to create a baseline for the hours being worked by your team members and even the tasks they are completing.

Automatic time capture makes it easy to determine when employees are on the job and create more accurate timesheet records. Idle time alerts might be issued by software that monitors productivity of either specific machinery and workstations or software task completion.

Calculating Idle Time

Once you are tracking employee time, calculating idle time is simple using the idle time formula.

Idle Time Formula

X (expected productivity) – Y (achieved productivity) = Idle time

By subtracting the total expected amount of work from the amount of work achieved, it is possible to derive the likely amount of time spent idle by your workforce for any given shift. 

For example, if one team completes X amount of work in 8 hours and then completes less work the next day, the difference can be identified as potential idle time.

Baseline Data

Of course, this requires a baseline – an accurate expectation of work. It is easiest to understand in manufacturing, where a certain number of units can be processed at maximum efficiency, and fewer units are processed if a machine is down.

Other forms of productivity may be more difficult to apply the idle time formula unless you have a good, realistic baseline for how much work your team can perform in an hour.

This can be achieved by measuring your team at full performance over time, carefully managed to prevent idle time.

Strategies To Minimize Idle Time

Idle time is a preventable problem once it is detected. How can your company reduce idle time and minimize the productivity loss that it represents? The answer lies in the root cause of each instance of idle time. However, there are several steps you can take that will universally reduce the risk of idle time by addressing the most common causes of systemic idle time in any company.

Streamline Workflows and Processes

Start by addressing any inefficiencies in your workflows and processes. Look for times when employees are expected to wait without the opportunity to be productive such as waiting for approval, machine maintenance, or resource deliveries. Plan to minimize these wait times and ensure that work can be done if certain delays are unavoidable.

Preventive Maintenance for Equipment

Prevent delays due to equipment repairs by planning preventative maintenance. By planning, you can ensure all your company equipment and technology is in good condition by the time an employee needs to use it. You can plan preventative maintenance when the equipment isn’t scheduled to be in use or plan to reassign team members whose equipment is being maintained.

Employee Training and Engagement

Lastly, make sure your employees are fully trained to perform their roles and engaged as members of the team. Training programs ensure employees can perform at their best capabilities. Employee engagement keeps your team invested in pursuing productive workdays and efficient work practices. Cultivating a positive work culture is an important way to not only empower your employees to do their best but also open the channels so they feel comfortable reporting idle time risks like maintenance or management concerns.

How eBillity’s Time Tracker Can Help

Tracking time is a core part of identifying idle time so it can be solved. Time Tracker by eBillity has everything your business needs to begin gathering a clear picture of how and when your employees are at work. Time Tracker’s easy time tracking for both shift work and task management can give you a picture of employee efficiency and allow you to calculate the idle time formula.

With Time Tracker’s integrated time tracking features, you can help employees achieve their optimal success, get paid accurately for the time they work, and help you pursue setbacks like idle time on the job. Time Tracker will remind employees when to take and return from their breaks, when to switch tasks and make the timeclock interaction both easy and accountable.

If you are ready to start tracking idle time and pursue optimal workforce efficiency, Time Tracker is a great tool to help you get a clear view of employee time and idle time start our 14-day free trial today.

The post Understanding Idle Time and Its Impact on Business Productivity appeared first on eBillity.

Legal Industry Benchmarks

Industry Benchmarks and Their Importance

Industry benchmarks are vital for gauging performance and identifying areas for improvement. Insights on billable hours and rate trends across various states and practice areas can provide valuable guidance. By leveraging these benchmarks, legal professionals can enhance their practice efficiency and competitiveness.

Understanding the average billable hours and rates in your state or practice area can help you set competitive pricing and identify opportunities to increase productivity. Additionally, benchmarking against top-performing firms can highlight best practices and strategies to implement in your own practice.

Recent Trends in Billable Hours and Rates

According to Clio’s 2023 Legal Trends Report, the average blended law firm rate has increased by 22% from $239 to $292 over the past few years. This rate of increase, while significant, has not always kept pace with inflation. Between 2016 and 2023, the Consumer Price Index (CPI) rose by 29%, indicating that while legal service costs have risen, they have not outstripped the overall rise in consumer prices.

Moreover, there has been a noticeable shift in productivity within the legal industry. Legal professionals are now working over 25% more cases and recording 35% more billable hours compared to 2016. This increase in billable hours and efficiency in administrative tasks has resulted in a substantial rise in revenue per lawyer, with firms collecting nearly three-quarters more revenue for every hour worked.

Leveraging Benchmark Data

By leveraging benchmark data, law firms can make more informed decisions about their operations. This includes setting realistic billing targets, identifying underperforming areas, and implementing best practices from top-performing firms. Regularly reviewing benchmark data can also help firms adapt to changing market conditions and maintain a competitive edge.

Benchmark data can also aid in resource allocation. For example, if a firm’s utilization rate is lower than the benchmark for its practice area, this might indicate a need for better time management tools or additional staff training. Conversely, if a firm’s realization or collection rates are lagging, this could highlight issues with billing practices or client communications that need to be addressed.

Understanding Cash Flow with the “Lockup” Metric

The Importance of the Lockup Metric

Cash flow is critical for any business, and law firms are no exception. The “Lockup” metric, which includes realization lockup and collection lockup, provides valuable insights into a firm’s financial health. Realization lockup measures the amount of revenue that remains unbilled, while collection lockup tracks the revenue that has been billed but not yet collected.

Managing unbilled and uncollected revenue effectively is crucial for financial stability. Reducing lockup periods can significantly improve cash flow, ensuring that more revenue is available to cover expenses and invest in growth. Practical steps to reduce lockup include timely billing, efficient payment collection, and leveraging technology for streamlined processes.

Strategies to Reduce Lockup Periods

The average realization lockup for law firms is about 38 days, meaning over five weeks’ worth of annual revenue is unbilled at any given time. Firms in the top 25% have a much lower lockup of around 18 days, while those in the bottom 25% have over 78 days of unbilled revenue.

Similarly, the median collection lockup is 45 days, translating to 1.5 months of annual revenue tied up in accounts receivable. Top-performing firms manage to keep this figure below 19 days. Reducing these lockup periods is essential for maintaining healthy cash flows and ensuring the firm can meet its financial obligations.

Implementing Efficient Billing Systems

To reduce lockup, law firms should implement efficient billing systems that automate invoicing and follow-up processes. Automated billing systems can help ensure that invoices are sent out promptly and reminders are issued for overdue payments. This reduces the administrative burden on staff and increases the likelihood of timely payments.

The Rise of AI in the Legal Field

Transformative Impact of AI

Artificial Intelligence (AI) is transforming the legal industry, offering new tools and efficiencies for legal professionals. AI applications in legal work include document drafting, contract analysis, and case management. These tools can save time, reduce errors, and improve overall productivity.

Applications and Benefits of AI

Legal professionals are integrating AI tools to handle repetitive tasks, freeing up time for more complex and value-driven work. This shift enhances productivity and allows lawyers to provide more focused and personalized services to their clients.

AI can also assist in legal research by quickly sifting through large volumes of data to find relevant case law and precedents. Predictive analytics powered by AI can help lawyers anticipate case outcomes based on historical data, providing a strategic advantage.

AI and Document Review

One of the most significant applications of AI in the legal field is in document review. AI-powered tools can quickly analyze and summarize large volumes of documents, identifying key information and flagging potential issues. This not only speeds up the review process but also reduces the risk of human error, ensuring more accurate and thorough reviews.

AI in Contract Analysis

In contract analysis, AI tools can help lawyers by identifying critical clauses, potential risks, and ensuring compliance with relevant laws and regulations. This can be particularly useful in large-scale contract management, where manually reviewing each document would be time-consuming and prone to errors.

Ethical Considerations and Challenges

Despite the many benefits, AI also presents challenges, particularly regarding ethical considerations. Lawyers must ensure that AI tools are used responsibly, and that the data processed by these tools is secure. Additionally, there is a need to address the potential biases in AI algorithms and ensure that AI-driven decisions are fair and unbiased.

The Impact of Legal Tech Solutions

Revolutionizing Legal Operations

Legal tech solutions are revolutionizing how law firms operate, offering tools for time tracking, billing, client management, and virtual collaboration. These technologies can streamline workflows, reduce administrative burdens, and enhance client satisfaction.

Enhancing Efficiency with Legal Tech

Time tracking tools can help lawyers accurately record billable hours, while billing software ensures timely and accurate invoicing. Client management systems facilitate better communication and document sharing, improving overall client experience. Integrating these tools into your practice can significantly boost productivity and efficiency.

Virtual Collaboration and Remote Work

Virtual collaboration tools have become indispensable, especially with the rise of remote work. These tools enable seamless communication and file sharing, ensuring that team members and clients can collaborate effectively regardless of their location.

Embracing remote work can also open opportunities for hiring talent from a broader geographic area, potentially enhancing the firm’s capabilities and diversity. Recent trends indicate that firms utilizing online payment systems get paid twice as fast compared to those who don’t, with a median payment period of seven days versus 15 days for traditional methods.

Practical Strategies for Lawyers

Applying industry insights to your practice can drive significant improvements. Consider the following strategies:

1. Benchmark Against Top Performers: Regularly compare your firm’s performance against industry benchmarks to identify areas for improvement.
2. Adopt AI and Legal Tech Solutions: Embrace new technologies to streamline operations and improve client service.
3. Focus on Client Relationships: Enhance communication and satisfaction through client portals and apps.
4. Optimize Billing and Payments: Use electronic billing and online payment systems to ensure timely collections and reduce administrative burdens.

Conducting Regular Audits and Training

Conducting regular internal audits ensures compliance with best practices and identifies inefficiencies. Implementing continuous training programs for staff can help in adapting to new technologies and methodologies, ensuring that everyone in the firm is up to date with the latest tools and trends.

Increasing Revenue and Efficiency

Improving Realization and Collection Rates

Improving realization and collection rates is essential for maximizing revenue. Techniques such as timely billing, efficient payment collection, and using electronic systems can enhance financial performance. Ensuring that clients understand the value of your services and maintaining clear communication can also boost satisfaction and prompt payments.

Financial Management Tools

Consider using integrated financial management software that provides real-time insights into your firm’s financial health. This can help in making informed decisions about resource allocation and budgeting.

Enhancing Internal Processes

Streamlining internal processes, such as time tracking and client intake, can also contribute to increased efficiency and revenue. Implementing project management tools can help in organizing tasks, setting deadlines, and ensuring that work progresses smoothly and on schedule.

Enhancing Client Relationships

Building Strong Client Relationships

Strong client relationships are fundamental to a successful law firm. Using client portals and apps can improve interaction and ensure clients have easy access to important information. Educating clients on the value of your services and maintaining regular communication can enhance satisfaction and loyalty.

Tools for Client Interaction

For instance, using a dedicated client portal allows for seamless communication and easy access to documents, which can greatly improve the client experience. Regular feedback sessions with clients can provide valuable insights into their needs and expectations, allowing you to tailor your services accordingly.

Personalized Client Services

Offering personalized services and demonstrating a deep understanding of each client’s unique needs can further strengthen relationships. Providing regular updates and being proactive in addressing potential issues can also enhance client satisfaction and trust.

Legal Trends in Specific Practice Areas

Trends in Family Law and Corporate Law

Different practice areas experience unique trends that can significantly impact their operations. Family law practices might see an increase in virtual mediation services, while corporate law firms may need to stay updated on changes in regulatory compliance. Staying informed about these specific trends can help firms specialize and excel in their chosen areas.

Emerging Trends in Environmental Law

Environmental law is another area seeing significant changes, particularly with the increasing focus on sustainability and climate change regulations. Law firms specializing in environmental law need to stay abreast of new legislation and international agreements that impact their clients.

Intellectual Property and Technology Law

With the rapid advancement of technology, intellectual property (IP) law is becoming increasingly complex. Law firms specializing in IP need to keep up with developments in patent law, copyright issues, and technology-related regulations to effectively serve their clients.

Impact of Remote Work on Legal Practices

Embracing Remote Work

The shift to remote work has introduced new dynamics in legal practice management. Law firms need to adopt remote working tools and strategies to maintain productivity and client service quality. This includes secure communication platforms, virtual meeting tools, and remote collaboration software.

Opportunities in Remote Work

Embracing remote work can also open opportunities for hiring talent from a broader geographic area, potentially enhancing the firm’s capabilities and diversity. Remote work has also led to a re-evaluation of office space needs, with many firms adopting hybrid models that combine remote and in-office work.

Addressing Challenges of Remote Work

While remote work offers many benefits, it also presents challenges, such as maintaining team cohesion and ensuring data security. Law firms must implement robust cybersecurity measures and foster a strong team culture to address these challenges effectively.

Regulatory Changes and Compliance

Staying Compliant with Regulatory Changes

Staying compliant with regulatory changes is crucial for law firms. Recent changes in data privacy laws, financial regulations, and employment laws can significantly impact how law firms operate. Keeping abreast of these changes and implementing necessary adjustments promptly can prevent legal issues and enhance firm credibility.

Data Privacy and Cybersecurity Regulations

With the increasing use of technology and digital tools, data privacy and cybersecurity have become top priorities for law firms. New regulations such as the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the U.S. require firms to implement robust data protection measures and ensure compliance with stringent privacy standards.

Navigating Regulatory Complexity

Law firms must navigate an increasingly complex regulatory landscape. This includes understanding new legislation, ensuring compliance across multiple jurisdictions, and staying updated on regulatory changes that could impact their clients. Investing in compliance training and using technology to manage regulatory requirements can help firms stay ahead of these challenges.

Continuing Legal Education (CLE)

Importance of Ongoing Education

Ongoing education is vital for legal professionals to stay competent and competitive. Trends in CLE often include courses on emerging technologies, changes in law, and new legal methodologies. Participating in CLE programs ensures that lawyers remain knowledgeable and can provide the best possible service to their clients.

Expanding CLE Offerings

Law firms and legal institutions are expanding their CLE offerings to include more courses on technology, ethics, and specialized practice areas. Online CLE programs have also become more popular, providing flexible learning options for busy legal professionals.

Emphasizing Technology and Ethics

As technology continues to evolve, CLE programs are increasingly focusing on the ethical implications of technology use in legal practice. Courses on AI ethics, data privacy, and cybersecurity are becoming essential for modern legal education, helping lawyers navigate the complex ethical landscape of today’s digital world.

Conclusion

Staying informed about legal trends is essential for maintaining a competitive edge. By implementing the discussed strategies and leveraging the latest technologies, you can enhance your practice management and client service. Embrace these trends to ensure your law firm remains efficient, productive, and client-focused.

To further optimize your law firm operations, consider trying eBillity’s time tracking solutions. A free time tracker trial is available to help you experience the benefits firsthand. By integrating efficient time tracking and billing tools, you can improve productivity and financial performance.

The post Legal Trends In 2024: What Every Lawyer Needs to Know appeared first on eBillity.

Automated time tracking is the natural solution to ensure that your people are accurately paid, and any billable hours are precisely recorded. Of course, making the leap from a manual to automated time tracking system is something your workforce must do as a team. As time tracking experts, Time Tracker by eBillity can help you build the foundations of automated time tracking and usher in a smooth transition to help your workforce begin tracking time in an efficient, transparent, and easy-to-manage automated system.

These helpful tips will make your planning and transition experience easier for the whole team.

1) Identify Your Time Tracking Needs

The first step in updating your company’s time tracking system is to identify your specific business needs. These needs are likely what has led you to consider an automated time system, from handling a large workforce to preparing precise invoices.

Here are some of the most common priorities for time tracking software:

• Shift work time tracking
• Flexible hours’ time tracking
• Project time allocation and efficiency
• Billable hours tracking and transparency
• Scalability and adaptive functionality
• Quick and easy time clocking
• Simple record adjustments
• Integration with payroll and billing software

Time tracking might be universal to all businesses, but it fits into the workflow in very different ways. Some companies need to track shift work, some need to track flexible hours, and some need to track individual project productivity. You might require scalability, using a time tracking system that can grow with your company and maintain clean records across multiple locations. Your company may need to track both employee working hours and specific billable hours for clients.

Existing challenges might also factor in. Struggling with a manual time tracking system can give you a very good idea of the efficiency, transparency, and accessibility you’d like to see in an automated time system. Knowing how the current process is impacting internal performance paints a clear picture of what you could achieve if the hurdles of manual time tracking were removed.

2) Research and Compare Your Software Options

Automated time tracking is a digital solution that tracks how much time is spent on tasks while minimizing manual input. There are several ways to automate time tracking to reduce the risk of missing records, inaccurate entries, and time tracking mistakes.

When searching for the right automated time tracking software, it’s important to do your research. Explore the pros and cons of the available solutions and make sure your chosen solution has all the features you need.

Make a List of Candidates

Explore several time tracking software solutions that might suit your company’s needs. Make a list of three to five automated time trackers and begin your research project.

Explore Reviews and Previews

For each solution on your list, read detailed user reviews and explore available previews of the software. Take note of what people like best and what features seem to be apparent. Remember that not every claimed feature works in the dreamy way it is advertised, so it’s best to get real user feedback and see the app in action to get a good idea of how each automated time tracking solution might work for your company.

Determine Pros and Cons

Make a list of pros and cons for each solution that you research. Each one will have a different balance of features and downsides. It’s important to find the right balance. The solution you choose should have the time tracking features, convenience, and integration you need with downsides that have a minimal effect on your intended workflow.

Common Pros of Time Trackers include:

• Digital time entries
• Dashboards and reports
• Calendars and widgets

Common Cons of Time Trackers include:

• Clunky interfaces
• Manual data correction
• Manual payroll/billing exports

Time Tracker makes your research phase easy by offering a comprehensive free trial. You don’t have to guess the features or rely solely on third-party reviews. You can explore the app for yourself to discover if the features, integrations, and automatic time tracking capabilities are right for your company workflow.

3) Define Your Upgrade Budget

When investing in a new software solution for your business, budget is an important consideration. Now that you have a clear idea of what current automated time tracking software has to offer, you are in position to determine an appropriate budget for the project.

Scalable Seat Budgeting

Your budget will determine which software options are within your price range. Most business solution software like time tracking is offered by the “seat” or the number of employees who will be using the system. This allows you to easily scale your solution and your budget to match the size of your company. 

Transition Investment

Don’t forget to calculate for your transition process, as well as the software itself. Device setup and training have a calculable cost in time and materials. A successful budget for any upgrade project is a budget that comprehensively includes all related costs.

Calculating for ROI

Consider how to calculate the return-on-investment (ROI) that would come from transitioning to automated time tracking software. You may be able to calculate the time saved waiting at the punch clock, correct records, and manually enter data into payroll each week. Consider the money saved from accurate time tracking or the additional revenue you can make with more accurate and transparent billable hours records. These savings and earning opportunities will eventually ROI the cost of your time tracking upgrade.

4) Consider New Data Collection Methods

An essential part of efficient time tracking is how your time data is collected. Automated time tracking minimizes the need for manual entries with a combination of schedules, detection, and streamlined interactions. Every workforce is different. Highlight how different types of workforces may track time differently. For example, some companies exist entirely of remote employees requiring a web-based time and attendance solution, while others want employee time clock hardware for their office.

Adaptive time tracking software makes it possible to shape your data collection to the structure and flow of your workforce. Backed with security measures like identity detection and location tracking, it is possible to ensure both easy and accurate time tracking data.

There are many potential data collection methods with a solution like Time Tracker.

Digital Time Clock Kiosk

If your workplace functions best with an on-site time clock, trade out the clunky old device for a streamlined kiosk with a touch-screen interface. You can invest in a dedicated device or mount a tablet loaded with your time tracking software.

This makes it possible for your team to clock in as they arrive, clock out at the end of their shift, and quickly tap the screen when it’s time for a break. On-site kiosks work best for companies where the work is based on your company’s physical location.

Mobile App Flexible Time Tracking

Time Tracker is also available through a mobile app. This makes it possible for employees to clock themselves in whenever and wherever they begin work. Remote workers, hybrid schedules, or simply dodging the line at the kiosk, employees can make sure their day starts exactly on time – or whenever they put in a few extra hours.

Mobile app data collection is paired with GPS location tracking so you can confirm the employee is at work, with a client, or in a known office location when they clock in. This method of time tracking is also extremely useful when your clients travel, work a few hours during vacation, or build their own schedules.

Schedule-Building and Keeping

Many companies benefit from the ability to build a schedule that helps employees clock in and out on time. Reminders are used to ping employees when it’s time to take a break or wrap up at the end of the day. Employees can use the time tracking app to check when they are scheduled to be at work and clock in when they arrive or begin working at home.

Schedule building and keeping is ideal for any team with a schedule that can change and if your team has struggled with consistent manual time entries in the past. Employees can, instead, respond to the schedule reminder to clock in and out at the right times.

Task-Based Time Tracking

Time tracking isn’t just for clocking payroll hours. It can also be used to track progress on specific tasks and projects. Task-based time tracking can help you measure efficiency and insightfully allocate your employee’s time. It is also essential for businesses that bill clients based on billable hours. Task-based time tracking creates a transparent record of the exact hours worked on each client’s project.

5) Conduct a Trail Run

One of the best ways to discover how a new time tracking system works for your business is to conduct a trial run.  A free trial or temporary subscription can allow you to implement the new time tracking system with a few select team members. You can set up a kiosk or connect teams through their workstations and mobile devices using each time tracking app that you wish to explore.

A trial run can help you discover whether a system’s set of features are suitable to your business needs and if the design fits efficiently into your workflow. Feedback from your teams may also be useful. Feedback offers direct insights into the benefits your team members enjoy when tracking their time in comparison to your existing manual time tracking procedure.

6) Training for Employees

Once the decision has been made to switch to an automated time tracking software, it will be important to introduce employees to the new software and train them on how to use it. 

Employee Introduction and Training

Start by implementing the new software and integrating it with your payroll and billing systems. Then, initiate training for your employees who will be using the new software. Give them a tour of the features and then walk them through the procedures that go into time tracking for each role and routine. With a diverse automated time tracking system, different departments can even track their time with a variety of data collection methods best suited to their separate routines.

Manager Time Software Training

Managers should also go through training on how to use the new time software to streamline insights and performance. Managers will need to know how to audit time tracking records, build schedules, set reminders, and approve requests for time off.

Each team manager may also want to focus on the specific methods and workflows of time tracking that apply to their team’s style.

Develop New Time Tracking Best Practices

One of the most important steps for employees and managers is creating a new list of time tracking best practices that align with the automated system you’ve chosen to implement. 

Give helpful tips on how to make time tracking easy and accurate. Provide guidelines on data entry, timely arrival, and identity confirmation. Share the best procedure on how to build a framework of tasks that employees can track time on individually, how to take breaks, and how to clock in from home for remote work, if relevant.

7) Monitor Progress

The final stage of any major business upgrade is to monitor the changes. Very soon, you will see the difference made by accurate, complete, and automated time tracking and the progress your workforce is making toward a completely integrated system.

You may notice more accurate payroll, deeper insights on productivity, better client invoicing. You may also notice that grumbling around the timesheet or machine around clock-in and clock-out times has become a thing of the past. Any new frustration is likely the simple result of unfamiliarity. Proper training can help to smooth your entire team’s transition process for a more enjoyable and efficient time tracking experience.

Explore Time Tracker with a Free Trial

If you are looking for an automated time tracking solution for your business, eBillity makes it easy to explore our Time Tracker app before you commit. Explore our 14-day free trial to discover if our versatile time tracking app is the right fit for your business. Contact us today to schedule a demo, consult on your time tracking needs, or simply begin your free trial to learn more. 

The post 7 Tips for Transitioning from a Manual to Automated Time Tracking System appeared first on eBillity.

What are the Features of QuickBooks?

QuickBooks is one of the most popular accounting software programs for businesses and offers robust features at an affordable price including:

• Cloud Accounting – Allows owners to manage their business from anywhere in the world on any device including smartphones and tablets.
• Automatic Backups – There is no need to worry about losing information with QuickBooks automatic backup feature.
• Track Expenses – Record, organize, and save every expense so that you are prepared when tax season rolls around.
• Custom Reports – Create your own custom accounting reports that offer valuable insight into the financial performance of your business.
• Cash Flow – Manage your cash flow by paying vendors only when they are due and keeping as much cash in the company’s accounts as possible.

QuickBooks offers bank-level security and free unlimited support when you need it most. To obtain scheduling capabilities, you will need to integrate a compatible online scheduling software.

What is scheduling software?

Scheduling software is a specialized computer application crafted to streamline the creation and organization of schedules across diverse domains. Its applications span from arranging employee shifts in businesses to orchestrating project timelines in construction and coordinating event plans in hospitality.

The Importance of Online Employee Scheduling

Staff scheduling is one of the most important aspects of running any business. Scheduling too few employees leads to scheduled staff who are overworked and lower quality customer service. Schedule too many employees and you might as well be throwing money down the drain. Fail to account for individual needs and you have a disgruntled team that leads to lower productivity. It’s easy to see why scheduling is so important. However, it can take several hours per week to make a schedule via traditional methods such as Excel spreadsheets, calendars, and whiteboards. This doesn’t even consider the time it takes to adjust and update it. Business owners and managers need a way to easily create online schedules that can be created within minutes, not hours and updated within seconds.

How to Choose the Best Staff Scheduling Software for Your Business

Choosing the best staff scheduling software for your business involves evaluating several key factors to ensure it meets your specific needs including:

• Identify your business’s unique scheduling requirements, such as the number of employees, the complexity of shifts, and the need for compliance with labor laws.
• Ensuring it offers an intuitive user interface and robust features like automated scheduling, time tracking, and shift swapping.
• Integration capabilities with other business systems, such as payroll and HR software, as these are crucial for seamless operations.
• Review the software’s scalability to accommodate future growth and its ability to provide real-time updates and mobile access for on-the-go management.

Reading user reviews and requesting demos can also provide valuable insights into the software’s performance and customer support. By thoroughly assessing these aspects, you can select a scheduling solution that enhances productivity and streamlines workforce management.

Some of the Most Popular Online Employee Scheduling Apps Available to Businesses

Several popular online employee scheduling apps are available to businesses, each offering a range of features to streamline workforce management:

1. When I Work: Known for its user-friendly interface, When I Work simplifies scheduling, shift swapping, and communication among team members. It also offers time tracking and attendance features.

2. Deputy: This app provides robust scheduling, time tracking, and task management capabilities. Deputy also includes compliance tools to ensure adherence to labor laws and regulations.

3. Homebase: Homebase focuses on small to medium-sized businesses, providing easy-to-use scheduling, time tracking, and team communication tools. It also integrates with payroll systems.

4. ZoomShift: ZoomShift offers drag-and-drop scheduling, time tracking, and employee communication tools, making it a great choice for businesses looking for simplicity and efficiency.

5. Sling: Sling combines scheduling, time tracking, and internal messaging in one platform, helping businesses improve communication and reduce scheduling conflicts.

6. 7shifts: Tailored for the restaurant industry, 7shifts offers scheduling, time tracking, and labor compliance features, along with integration options for various POS systems.

7. Time Tracker: Is a robust, comprehensive and affordable scheduling software that integrates seamlessly with QuickBooks. This software allows owners to reduce their administrative costs while increasing profitability.

These time, billing and scheduling apps provide various functionalities to help businesses manage their workforce more effectively, improve communication, and ensure compliance with labor laws. 

Why You Should Try Time Tracker by eBillity for Scheduling

Time Tracker allows managers to create schedules more easily than ever with features including:

• Creating daily, weekly, and monthly schedules within minutes
• Save multiple schedule templates for future use
• Use a drag and drop interface to quickly fill shifts
• Create overtime parameters and set alerts to let you know before overtime happens
• Share schedules with all employees and update as needed from anywhere in the world on any device

While Time Tracker offers affordable state-of-the-art scheduling capabilities, this intuitive platform also gives managers the ability to track employees’ time, capture breaks, approve time, keep track of vacation time, invoice clients, and utilize GPS tracking for employees in the field. Try Time Tracker free for 14 days to see if it is right for your business.

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The transition from traditional paper timesheets to digital methods has been a prevailing trend across industries. While the shift offers unparalleled convenience and efficiency, it is important to avoid error in both manual and automated time tracking systems. Whether you’re still relying on paper timesheets or have embraced digital solutions, safeguarding against errors is a universal concern. Let’s look at some effective strategies and best practices to help you steer clear of timesheet errors, ensuring accurate and reliable time tracking for your business.

Understanding Common Timesheet Errors

Even with the best intentions, timesheet errors can creep in and create headaches for everyone involved. These errors can have significant impacts on payroll, client billing, and overall operational efficiency. Some of the most prevalent types of timesheet errors include:

Manual Entry Mistakes

Manual entry mistakes in timesheets are a common occurrence and can lead to various inaccuracies in time tracking. These errors typically occur when employees manually record their work hours, often leading to miscalculations, incorrect dates, or typographical mistakes. The process of manually entering time data for payroll and correcting timesheet errors can be prone to human error, distractions, or forgetfulness. Employees may also procrastinate on filling out their timesheets, increasing the likelihood of misrepresentation or forgetting to record hours worked. Even a small mistake in a timesheet can have a significant impact, potentially resulting in incorrect payments and compromised client relationships.

The impact of manual entry mistakes is far-reaching. When errors occur:

• Employees may not be paid correctly, leading to dissatisfaction and potential disputes
• Inaccurate timesheets can result in skewed project budgets, compromised project timelines, and inaccurate performance evaluations
• They can lead to billing disputes and strained client relationships, affecting the overall financial integrity and trust within the business

Inaccurate Time Allocation

Accurately allocating time to specific tasks or projects presents a unique set of challenges. Employees may struggle with estimating the time required for each activity, leading to over or underestimation of their efforts. Additionally, multitasking, and frequent task switching can blur the lines of time allocation, making it difficult to track time effectively. Inaccurate time allocation can result in skewed project budgets, inaccurate performance evaluations, and compromised project timelines.

The impact of inaccurate time allocation is significant:

• Skewed project budgets can lead to financial inefficiencies and potential cost overruns
• Inaccurate performance evaluations can affect employee morale and hinder the fair assessment of individual and team contributions
• Compromised project timelines can impact project delivery and client satisfaction, potentially leading to strained client relationships and reputational damage

Overlooking Break Times

Recording break times accurately is not only essential for operational transparency but also for compliance with labor laws and regulations. Failure to account for break times can lead to labor law violations, wage disputes, and employee dissatisfaction. It’s imperative for businesses to emphasize the accurate recording of break times to uphold legal standards and ensure fair compensation for employees.

Strategies to Minimize Timesheet Errors

There are several strategies you can utilize to minimize timesheet errors. These include:

Implementing Regular Audits

Regular audits serve as a proactive approach to detect and correct timesheet errors. Think of them as a safety net that catches inaccuracies before they snowball into bigger problems. Here’s how establishing a routine for reviewing timesheets can significantly improve your data accuracy:

• Early detection, swift correction: Regular audits allow you to identify discrepancies early on, preventing them from lingering and causing further issues. For example, you might notice an employee consistently forgetting to record a lunch break during a weekly review. This allows for immediate correction and prevents inflated work hours from impacting payroll or compliance.
• Promotes Accountability: The knowledge that timesheets will be reviewed regularly encourages employees to be more mindful of accurate time tracking. Knowing there’s a system in place to catch errors can deter deliberate manipulation or carelessness, fostering a culture of accountability.

To conduct regular timesheet audits:

1. Define Your Frequency: The ideal audit frequency depends on your organization’s size and needs. Weekly audits might be suitable for smaller teams, while larger companies might opt for bi-weekly or monthly reviews.
2. Assign Reviewers: Decide who will be responsible for conducting the audits. This could be supervisors, team leads, or a dedicated HR representative.
3. Establish a Review Process: Develop a clear process for reviewing timesheets. This might involve checking for completeness, accuracy, and consistency. 
4. Communication and Correction: If discrepancies are found, communicate them clearly to the employee and work together to rectify the error. This could involve adjusting the timesheet or providing additional training on proper time tracking procedures.
5. Utilize Technology: Many time tracking software solutions offer built-in audit functionalities that can automate some of the review process, such as flagging outliers or inconsistencies for further investigation.

Training and Awareness Programs

Imagine your timesheets as a map guiding your business operations. Without a clear understanding of the symbols and directions, following the right path becomes difficult. Employee training and awareness programs can help them understand the importance, of accurate time tracking and the potential consequences of errors. 

During the training programs, clearly outline your organization’s policies and procedures regarding timesheets. This includes expectations for recording hours, break schedules, project allocation, and proper use of any time tracking software you utilize. Also ensure you equip your team with practical tips for accurate time tracking. This might involve teaching them how to effectively manage multiple tasks, utilize timers for specific projects, and avoid common pitfalls like forgetting breaks or rounding hours. 

When done the right way, staff education on timesheets:

• Establishes a clear and consistent approach to timesheet completion across your organization. This eliminates confusion and ensures everyone is on the same page regarding proper procedures for recording hours, allocating time to projects, and handling breaks. 
• Empowers your team to be more mindful and meticulous when recording their time as they are equipped to avoid common pitfalls associated with timesheets, such as forgetting breaks or inaccurate time allocation. 
• Fosters a culture of accountability within the organization as employees understand the importance of accurate timesheets and the impact errors can have, increasing the likelihood of them taking ownership of their time tracking responsibilities. 

By investing in employee training and awareness programs, you empower your team to become active participants in maintaining accurate timesheets. A well-educated and informed workforce is your best defense against errors, leading to a more efficient and reliable timesheet management system for your organization. 

Utilizing Automated Time Tracking Tools

It’s important to acknowledge the significant role automated time tracking tools can play in minimizing timesheet errors. Unlike manual time tracking, which is prone to human error and potential data loss, time tracking software offers digital timesheets that minimize the chances of errors.

Manual timesheets, with their reliance on handwritten entries and data transfer, are prime breeding grounds for errors. Automated time tracking tools eliminate the need for manual entry altogether. Here’s how:

• Automatic Time Capture: Most of these tools offer features like automatic timers or integrations with project management software that capture time spent on tasks or projects with a click. This eliminates the risk of typos, misplaced decimals, or illegible handwriting that plague paper systems.
• Integration with Payroll Systems:  Seamless integration with payroll software allows for automatic data transfer, further reducing the potential for errors that can occur during manual data entry.
• Improved Efficiency: Automatic time capture and streamlined data transfer free up valuable time for both employees and managers. This allows everyone to focus on core tasks instead of grappling with manual timesheets.
• Enhanced Visibility: Real-time access to timesheet data provides managers with greater visibility into team workloads and project progress. This allows for better resource allocation and more informed decision-making.
• Boosted Employee Morale: Eliminating the tedious task of manual time tracking can improve employee morale. Automated tools streamline the process, allowing employees to focus on their work and reduce the frustration associated with paper timesheets.

The Role of Technology in Reducing Timesheet Errors 

Paper timesheets have served their purpose, but in the fight against errors, digital timesheets are the clear champion. 

Benefits of Digital Over Paper Timesheets

Here’s how technology can revolutionize your time tracking process and minimize inaccuracies:

1. Eliminates Manual Entry Mayhem: Digital tools automate time capture, putting an end to typos, misplaced decimals, and illegible handwriting that plague paper systems. This means you no longer have to decipher scribbles – just accurate data with a few clicks.
2. Improves Time Allocation Accuracy: Multitasking becomes a breeze when it comes to tracking time. Digital tools allow employees to easily assign time to specific tasks or projects throughout the day. This eliminates the guesswork and confusion of paper timesheets, ensuring each activity gets its fair share of the time pie.
3. Ensures Break Tracking Compliance: Digital timesheets often come equipped with break tracking functionalities. This helps employees accurately record breaks, reducing the likelihood of missed or undocumented breaks that can skew data and lead to potential legal issues regarding labor laws.
4. Real-time Visibility and Reminders: Gone are the days of waiting for paper timesheets to be submitted. Digital tools provide immediate access, allowing you to review and address any discrepancies in real-time. Additionally, some software offers automated reminders for employees to submit timesheets on time, preventing late submissions and forgotten entries.

Features to Look for in Time Tracking Software

When selecting time tracking software to reduce errors, it’s essential to consider specific features that can streamline the process and minimize inaccuracies. Focus on the following features:

1. Automatic Reminders

Life gets busy, and sometimes remembering to submit a timesheet can fall by the wayside. Automatic reminders act as a digital nudge, prompting employees to log their hours on time. This helps maintain complete and accurate records, which is crucial for payroll, project costing, and client billing. 

The feature also encourages consistent time tracking throughout the week, streamlining the entire process for everyone involved. By having this gentle nudge, employees are more likely to take ownership of their time tracking responsibilities, fostering a culture of accountability within the organization.

2. Easy Correction Options

Everyone makes mistakes, and time tracking is no exception. Easy correction options, like allowing edits to start and end times or project assignments, allow employees to fix their entries quickly and efficiently. This reduces frustration and encourages them to be more mindful of accurate time tracking in the future.

With easy correction options, minor mistakes don’t snowball into major headaches. Employees can fix typos, adjust missed breaks, or reassign tasks on the fly, ensuring the overall data integrity of the timesheets. If an employee needs to adjust their time for a legitimate reason, they can do so easily without fear of a complex or time-consuming process. This open approach encourages collaboration between employees and managers when addressing any discrepancies in the data. 

3. Integration Capabilities

Transferring data from timesheets to payroll software manually can be a recipe for errors. Integration capabilities allow seamless data transfer between systems, eliminating the need for manual entry altogether. This reduces the risk of typos, misplaced data, and ensures accurate payroll processing.

By eliminating manual data entry, employees and managers save valuable time that can be better spent on other tasks. This translates to increased efficiency and reduces the resources needed for data management. In addition, integration ensures consistent data flow across different systems. This fosters greater transparency and allows you to have a holistic view of employee time allocation, project budgets, and overall business operations.

Final Thoughts 

Effective time tracking is fundamental to the financial integrity, operational efficiency, and compliance of any business. Minimizing timesheet errors through strategies such as regular audits, training and awareness programs, and the utilization of automated time tracking tools is essential for accurate payroll processing, project management, and regulatory compliance. By implementing regular audits, businesses can proactively catch and correct errors early, fostering a culture of accuracy and accountability within their organizations.

To further enhance your time tracking experience and streamline your auditing processes, consider leveraging Time Tracker by eBillity. Our innovative time tracking software offers automated reminders, easy correction of timesheet entries, and seamless integration capabilities, empowering your business to minimize errors and improve operational efficiency. Try Time Tracker for free today and experience the benefits of accurate and streamlined time tracking.

The post Avoiding Timesheet Errors: Best Practices for Accurate Time Tracking appeared first on eBillity.

Have you ever wondered if there was more you could do to help strengthen your valued customer relationships? More and more companies of all sizes are gaining a personal edge and giving thanks to Customer Relationship Management (CRM) software.

What is logistics and transportation CRM?

CRM is a great approach to help manage your transportation business’s valued relationships with customers old and new. It makes use of data analysis based on your clients’ history to improve business relationships, and customer retention. In such a competitive business market, transportation companies who make use of CRM software and other SaaS applications will find they have an edge. By making the best use of your own customer data, you will be able to discover valuable insights about your clients, such as how they respond to marketing directed at them and then using that information to assess how to move forward with successful business decisions.

Did you know that 74% of businesses surveyed said that CRM software allows greater access to customer data? If you pair that alongside another study that affirms that those companies that substantially outperform long-term are 5x more likely to use customer data that their lower-performing competitors? CRM for businesses of all sizes can establish areas to drive business growth. It really is essential for any business that wants to thrive.

By implementing CRM into your transportation business, you can boost customer retention, improve your profit margins, and increase sales. You know that customer relationships are the key to the growth of your business, so make sure that you are managing them as effectively as possible. Be proactive and utilize CRM technology to connect to clients and improve your business performance, no matter the size of your company.

How transportation CRM software can help your business:

Improve customer retention rate

The data gathered by CRM software applications can help you get to know your customers on a deeper level, and then put a value on them.

• Better relationship visibility helps your team address accounts that are at risk and offer better opportunities to customers in a timely manner
• Transparent customer histories enable you to make better and more tailored purchases and service experiences to retain your current customers
• Know your customers by using the data to understand just who is accessing your services, and how often. You can also check buying trends and individual preferences so that you can customize messages to reach them at the right time as well as working to win back those who have stopped purchasing
• Put a value on your clients with CRM data analysis of your clients and their buying habits so that you can identify which of them are most profitable and what each customer is worth to your business
• Identify new customers. It’s not just current customers you should focus on, but their information can help you sell to prospective clients as well. By matching up the profile of your identified best clients, you can reach out and sell to new customers
• Comparing data sets between those customers who have stuck with you and those who have stopped using your services, you can gain valuable information to know what is working and what isn’t

Automated data entry

Incorporating a sturdy CRM helps your team to automate their data entry. It also allows those from different departments–marketing, sales, and customer service–to access the same information and to share that data.

• Data can be leveraged in future marketing campaigns
• Improved and smarter reporting with revenue forecasts to give you all the information you need to grow your business
• Advanced CRM software eliminates duplicate records from being entered into a database
• Create and schedule personalized reports
• Track open opportunities, performance of campaigns, and much more by allowing a CRM system to cover your reporting tasks
• Accurately forecast revenue and maintain a solid understanding of the health of your business

Better team collaboration

Just as we said that your team will be able to better connect and share data, they will also find improved collaboration by moving from old-fashioned manual spreadsheets to modern, CRM software.

• Effectively managing those important customer relationships means that multiple employees with different skills are needed. Whether it’s customer support, marketing, or sales, a cloud-based system means that all team members can collaborate across specialties and work together
• Team members don’t need to be in the same physical location: cloud-based solutions can be accessed anywhere, at any time
• When your team is working as a single unit, they present a united front to provide stellar customer service, and in turn enhance the overall profitability of your company

Information management

CRM is an essential tool for transportation businesses of any size, or for any business for that matter.

• Consolidate customer data and documents, enabling team members to access, share, and manage information. This approach can strengthen existing customer relationships.
• Using this customer data can assist in developing a strong picture of top sales leads and enable you to plan effectively for the future.
• It gives your transportation business the chance to automatically track all contact and follow-ups with clients, reducing the chances that a loyal customer will fall through the cracks.
• Increases the chance of being able to automate several workflow tasks, saving you and your staff time to focus on other tasks.

By investing in a well-designed CRM software, your team will be able to access information from anywhere they are, from the comfort of their own device. They will be able to manage appointments and track their deals in real-time. With a CRM software that works for your business, you can carry all your business in the palm of your hand.

Time Tracker will automate your time for payroll, billing, and productivity

If you’d like to learn more about our Time Tracking Software for Transportation Companies, click here to explore our services. Try a free 14-day trial today and give yourself extra time to focus on other tasks as the software safely tracks and stores your team’s time and location during the day. No credit card required. Cancel any time.

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