Alex is like having your very own personal assistant! You can type into the chat or use voice dictation to ask Alex to make a time entry, clock in and out or take breaks (if you are using timecards) and Alex will do the heavy lifting and add your time. Currently only available on our desktop version. 

How to Access the Chatbot Feature?

To access Alex the chatbot click on the at the right top of the menu.

What can Alex do for me?

Make a Time Entry

Click on Make a Time Entry > Type in the Date, Client, Activity and Time or use voice dictation by clicking on the microphone icon > Review Information and If Correct Click Yes. 

If the information is not correct click on no, you can then click on make edits or cancel the time entry.

Clock In / Clock Out

Click on Clock In and your time will automatically be tracked. Click on Clock Out when you want to stop the timer. 

Note: If you are using Time Tracker +Billing it will ask you to type in the client and activity to clock your time against.  

A confirmation notification will appear that you have clocked in.

Take a Break

Click on Take a Break and the following will pop-up on the screen.

Choose one of the choices on the screen or type in manually. Time will continue to be tracked until you click on end break. 

Edit, Submit and Approve Time Entries

You can click on open timecard to make an edit, submit time or if you are an Admin approve time entries. 

Need help or have questions? Our free support is available to help, contact us.

Not a Time Tracker subscriber? Try it free for 14 days, no credit card required.

The post New Feature: Alex the AI Chatbot and Virtual Assistant appeared first on eBillity.

To access this new feature from the taskbar click on Admin | Customize then select Manage Service Item Groups from the tab. Click on Add New Group. Under group properties fill in Group Name. Then select the service items you want to be included in the group and click on Save.

You can also make the new group of service items the default for all new customers or projects by selecting the group and clicking on Make Default. Or you can assign the new group to a specific customer by clicking on the Customer tab (in the top navigation bar) to access your customer list. Select the customer and then click on Edit Customer and scroll to the bottom of the customer record under Service Item Group dropdown and select the group you want to assign to the customer and click Save.

Now when a user wants to add a time entry for that customer or project they will be restricted to select the service items in that group only. 

If you have any questions or need help with Managing Service Items Groups our support is always free, contact us. 

*To be able to assign Service Item Groups to a Project you need to upgrade to Time Tracker Premium. The Admin can click on their name in the top right corner to expand a list of options, from there they can upgrade to +Billing.

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